1. Introduction

Alexandria University respects the privacy of users of its official website (alexu.edu.eg) and is committed to protecting personal data processed through the website, in accordance with applicable Egyptian laws and regulations, including Personal Data Protection Law No. 151 of 2020 and its Executive Regulations, to the extent applicable.

2. Scope

This Policy generally describes the information that may be collected through the website, the purposes of processing, safeguards, and data-subject rights. Certain University services or independently operated platforms may be subject to additional privacy notices or terms describing their specific processing activities.

3. Information We May Collect

Depending on how the website and its services are used, the following categories may be processed:

  • Information voluntarily submitted through contact or inquiry forms, such as name, email address, telephone number, and message content.
  • Technical information and operational logs, such as IP address, browser type, operating system, access date and time, and requested pages, to the extent recorded by systems.
  • Website preferences, cookies, or similar technologies, depending on website and browser settings.
  • Information necessary to provide an electronic service requested by a user, subject to that service's privacy notice where available.

4. Purposes of Processing

Information may be used for purposes related to operating the website and University services, including:

  • Responding to and managing messages and inquiries.
  • Providing, operating, and maintaining website content and requested services.
  • Securing the website, detecting errors or misuse, and preventing unauthorized access.
  • Improving performance, accessibility, and user experience, and producing aggregated website-use statistics.
  • Meeting applicable legal, regulatory, or administrative obligations.

Processing is limited to specified purposes and the information necessary for those purposes, on an appropriate legal basis under applicable laws and regulations.

5. Cookies

The website may use cookies or similar technologies to enable essential functions, remember user preferences, or measure and analyze usage where such tools are enabled. Users may manage cookies through browser settings; disabling certain essential cookies may affect website functionality.

If non-essential cookies or analytics/tracking tools are used, an appropriate notice and legally required consent mechanism should be provided before activation, depending on the tool and applicable requirements.

6. External Services and Links

The website may link to websites or platforms operated by University faculties, centers, or units, or to services provided by third parties. Such websites and services may have separate privacy policies. Users are encouraged to review the relevant policy before using them.

References to external services in this Policy do not confirm that the University currently uses them. This section should be updated to reflect the website's actual tools and integrations.

7. Data Sharing

Personal data is disclosed only as necessary to provide a service or perform legitimate University functions, to authorized persons or entities, where legally required or justified, or in other circumstances permitted by law. Where service providers process data, appropriate legal, contractual, and security safeguards should be applied.

8. Data Security

Appropriate technical and organizational measures are taken to protect data against unauthorized access, use, disclosure, alteration, or destruction, taking into account the nature of the data and processing risks. Absolute security of data transmission or storage over the Internet cannot be guaranteed.

9. Data Retention

Data is retained for as long as necessary to fulfill the purpose for which it was collected, or for periods required by applicable laws, regulations, and University records-retention policies. It is then deleted, destroyed, or anonymized in accordance with approved procedures, where appropriate and permitted.

10. Data Subject Rights

Subject to the conditions, exceptions, and procedures established by law, data subjects may request to exercise their rights, including access to their data, correction or updating, erasure where permitted, withdrawal of consent where processing is based on consent, or objection/complaint in accordance with legal procedures. Identity verification may be required for certain requests.

11. Policy Updates

This Policy may be updated as the website, services, or legal requirements evolve. The updated version will be published on this page with a revised last-updated date.

12. Privacy Contact

Please complete the officially approved contact details before publication:

  • Data Protection Officer / responsible office: AU Portal Team
  • Dedicated privacy email: [This email address is being protected from spambots. You need JavaScript enabled to view it.]